Privacy Policy

Updated 1.13.2026

Information We Collect

We collect information you provide directly, information collected automatically when you use the Site, and information from third parties as described below.

A. Information You Provide to Us

Depending on how you interact with our Services, we may collect:

Contact information (such as name, email address, phone number)
Appointment or inquiry information you submit through forms or messages (for example, scheduling requests or general questions)
Communication content (the information you include when you email us or submit a message)

Important: If you submit health-related information through our Site, it may be treated as health information. Please avoid sending sensitive medical details through general website contact forms unless the form is specifically intended for that purpose.

B. Information Collected Automatically (Usage Data)

When you visit our Site, we may automatically collect:

IP address
Browser type/version
Device identifiers
Pages viewed and time spent
Referring/exit pages
Date/time of access
Other diagnostic and performance data

C. Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as pixels and tags) to operate our Site, remember preferences, and understand Site usage.

You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

How We Use Information

We use the information we collect to:

Provide, operate, and maintain the Services
Respond to requests, inquiries, and customer service needs
Schedule appointments or provide information you request
Improve the Site, user experience, and Service quality
Monitor and analyze usage and trends
Detect, prevent, and address security or technical issues
Comply with legal obligations and enforce our rights

How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

A. Service Providers

We may share information with trusted vendors who perform services for us (for example: website hosting, analytics, IT support). These providers may only use information to perform services on our behalf and must protect it.

B. Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

Comply with a legal obligation (law, regulation, subpoena, court order)
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the safety of users or the public
Protect against legal liability

C. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, consistent with applicable law.

Analytics

We may use third-party analytics services to help understand how users interact with the Site.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use cookies or similar technologies to collect information about your use of our Site.

You can learn more about Google’s privacy practices at Google’s Privacy & Terms page:
https://policies.google.com/privacy

You can opt out of Google Analytics by using Google’s opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for recordkeeping, dispute resolution, or compliance).

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Services and providing information, you consent to this transfer.

Links to Third-Party Websites

Our Services may contain links to third-party websites not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of any site you visit.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Parents or legal guardians may use the Site on behalf of a minor. If you believe a child has provided personal information to us, please contact us at info@sonoransleep.com and we will take appropriate steps.

Your Choices and Rights

A. Cookies

You can manage cookie preferences through your browser settings.

B. Marketing/Non-Essential Communications

If you receive non-essential emails from us, you can opt out by following the unsubscribe instructions in the email (if provided) or by contacting us.

C. State Privacy Rights (U.S.)

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. To submit a request, contact us using the information below. We may need to verify your identity before responding.

We do not sell personal information as “sale” is defined under applicable privacy laws.

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) signal. At this time, our Site does not respond to DNT signals consistently because there is no common industry standard for compliance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Last Updated” date above. Any changes are effective when posted unless otherwise stated.

If you have questions about this Privacy Policy, contact us at:
Email: info@sonoransleep.com